Team Leader
Fidelity Services Group Empangeni, KwaZulu-Natal
Job Description
- ATM investigations
- Missed loads feedback
- Daily update I r o balancing
- Daily update on SLA checks - alarm testing etc
- Daily updates/ follow ups on both SLA breach and canister breaches
- Tracking of shortages per custodiam
- Scheduling of refreshed training for custodian
- Downloading of all FLM footage and performing spot checks
- ATM equipment checks/report
- Error feedback on all ATM's (SOL/ SPARK/ Capitec)
- Timekeeping on all Nedbank and Capitec Dedicated Vehicles
- All ATM Billing
- Ensuring Takeover swaps/ Balancing is arranged prior to Custodian going to leave
- Ensuring Auditor is assisting when Swaps/ Balances are done for Sol/Lesaka/Capitec/ Spark
Requirements
- Clear Criminal record
- PSIRA accredited with a minimum Grade C qualification
- Cash In Transit (CIT) certificate
- Firearm competency – with a minimum handgun (for business purposes) qualification
- Computer literate (compulsory)
- At least 3 years’ experience in security industry or similar role (Advantageous at FSG)
- CIT management/ supervisory experience is advantageous
- Valid driver’s license is an advantage
- Own transport is advantageous
- Able to work under pressure
- Prepared to work irregular hours
- Clear disciplinary record