Vehicle Auction Operations Controller

Vehicle Validations & Client Compliance

• Conduct vehicle validations, specifically for OEM clients (e.g., Ford)
• Manage validations for smaller corporate clients
• Ensure all vehicles meet contractual and client-specific standards before auction listing
• Flag and escalate vehicles relisted more than three times

Inspections & Quality Control

• Ensure MQ Finance vehicles are inspected timeously
• Follow up on all pending inspections
• Confirm Quality Control (QC) checks are completed and properly recorded
• Follow up on pending QC requirements
• Ensure all stock is scanned weekly and reconciled against system records

Branding & Asset Preparation

• Ensure vehicle branding removal is completed prior to auction
• Confirm branding removal costs are correctly captured under Invoice Extras
• Follow up on outstanding branding removals

Documentation & Compliance

• Follow up on outstanding NATIS documentation
• Ensure all vehicles have compliant registration documentation before sale
• Maintain accurate records aligned with internal audit and governance requirements

Financial & Supplier Management

• Follow up on supplier invoices
• Ensure supplier invoices are processed and paid timeously
• Liaise with finance department to resolve invoice discrepancies
• Ensure costs relating to inspections, branding removal, and other services are accurately recorded

Reporting & Administration

• Assist with daily operational reporting
• Generate and distribute ad hoc reports as required
• Maintain accurate stock tracking and system updates
• Support day-to-day operational requirements within the auction division

Key Performance Areas

• Inspection turnaround times
• QC compliance rate
• NATIS documentation turnaround
• Relist reduction rate
• Stock accuracy (weekly scan reconciliation)
• Supplier payment turnaround time
• Client SLA adherence